PRODUCT SAFETY

All Candles

  • Remove all packaging and labels before lighting.
  • Place all candles on a heat resistant and dry surface away from the reach of children and pets.
  • Keep burning candles away from flammable items such as curtains and fabrics.
  • Keep away from other heat sources - to prevent fading and dripping do not place candles in direct sunlight or near other sources of heat such as TV’s.
  • Never leave a burning candle unattended.
  • Keep wick trimmed to 0.5cm - Regularly trimming the wick reduces flame height and excess smoke. Any formation of carbon on the tip of the wick is generally referred to as β€œclubbing” due to its shape and should be removed.
  • Leave at least 5 cm between candles.
  • Extinguish candles with care, as wax may splatter.

Pillar Candles

  • Always leave at least 10cm between candles - if placing under shelving ensure that there is ample headroom.
  • Position candles in an upright position.
  • Always use a candle holder.
  • Burn out of the reach of children and pets.

Tea Lights & Votive Candles

  • For candles that liquefy, burn in a suitable holder able to contain all the molten wax.
  • Place holder on a heat resistant surface.
  • Place tealight holders on a heat resistant surface.
  • Do not allow foreign objects to fall into wax pool. Foreign objects such as discarded matches, labels and dust can ignite and act as a secondary wick. If this happens extinguish immediately.
  • Never let the flame come into contact with the side of the container or use a damaged container.
  • Burn out of the reach of children and pets.

Oil Burners

  • Oil burners must be well ventilated.
  • Burn out of the reach of children and pets.

Scented Home Fragrance Oils

  • Do not allow oil to come in contact with skin, they are not for consumption. Do not place on polished or synthetic surfaces.
  • Burn out of the reach of children and pets.

Scented Reed Diffuser Refill

  • Never leave the liquid beside the electric diffuser or near sources of heat.
  • Never swallow the liquid.
  • Close the bottle tightly.
  • Never use the diffuser inside a vehicle.
  • Keep the liquid and diffuser away from children and pets.
  • Do not place on polished or synthetic surfaces.
  • Do not allow the liquid to come into contact with skin.

Reed diffusers

  • Never leave the diffuser near sources of heat.
  • Never swallow the liquid.
  • Place the diffuser on a flat even surface.
  • Place diffuser away from children and pets.
  • Do not allow the liquid to come into contact with skin, this may cause sensitisation by skin contact and irritation to eyes.
  • If swallowed seek medical advice and show the container.

Useful tips

  • Never move a lit candle.
  • For lighting always use extra long matches.
  • For optimum performance of pillar candles allow the candle to liquefy across the diameter (approx 3-4 hours). This allows the candle to burn evenly and avoid tunneling. It will also give your candle a longer burn time.
  • Store candles in a cool dry place away from direct sunlight or fluorescent light. Exposure to moisture may inhibit lighting.
  • If your jar becomes blackened while burning, extinguish your candle, allow to cool, then carefully wipe the jar with a paper towel.