Product Safety

All Candles

  • Remove all packaging and labels before lighting.
  • Place all candles on a heat resistant and dry surface away from the reach of children and pets.
  • Keep burning candles away from flammable items such as curtains and fabrics.
  • Keep away from other heat sources - to prevent fading and dripping do not place candles in direct sunlight or near other sources of heat such as TV’s.
  • Never leave a burning candle unattended.
  • Keep wick trimmed to 0.5cm - Regularly trimming the wick reduces flame height and excess smoke. Any formation of carbon on the tip of the wick is generally referred to as “clubbing” due to its shape and should be removed.
  • Leave at least 5 cm between candles.
  • Extinguish candles with care, as wax may splatter.

Pillar Candles

  • Always leave at least 10cm between candles - if placing under shelving ensure that there is ample headroom.
  • Position candles in an upright position.
  • Always use a candle holder.
  • Burn out of the reach of children and pets.

Tea Lights & Votive Candles

  • For candles that liquefy, burn in a suitable holder able to contain all the molten wax.
  • Place holder on a heat resistant surface.
  • Place tealight holders on a heat resistant surface.
  • Do not allow foreign objects to fall into wax pool. Foreign objects such as discarded matches, labels and dust can ignite and act as a secondary wick. If this happens extinguish immediately.
  • Never let the flame come into contact with the side of the container or use a damaged container.
  • Burn out of the reach of children and pets.

Oil Burners

  • Oil burners must be well ventilated.
  • Burn out of the reach of children and pets.

Scented Home Fragrance Oils

  • Do not allow oil to come in contact with skin, they are not for consumption. Do not place on polished or synthetic surfaces.
  • Burn out of the reach of children and pets.

Scented Reed Diffuser Refill

  • Never leave the liquid beside the electric diffuser or near sources of heat.
  • Never swallow the liquid.
  • Close the bottle tightly.
  • Never use the diffuser inside a vehicle.
  • Keep the liquid and diffuser away from children and pets.
  • Do not place on polished or synthetic surfaces.
  • Do not allow the liquid to come into contact with skin.

Reed diffusers

  • Never leave the diffuser near sources of heat.
  • Never swallow the liquid.
  • Place the diffuser on a flat even surface.
  • Place diffuser away from children and pets.
  • Do not allow the liquid to come into contact with skin, this may cause sensitisation by skin contact and irritation to eyes.
  • If swallowed seek medical advice and show the container.

Useful tips

  • Never move a lit candle.
  • For lighting always use extra long matches.
  • For optimum performance of pillar candles allow the candle to liquefy across the diameter (approx 3-4 hours). This allows the candle to burn evenly and avoid tunneling. It will also give your candle a longer burn time.
  • Store candles in a cool dry place away from direct sunlight or fluorescent light. Exposure to moisture may inhibit lighting.
  • If your jar becomes blackened while burning, extinguish your candle, allow to cool, then carefully wipe the jar with a paper towel.
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